What is the check-in and check-out policy at Riad Rafaele & Spa?
Check-in is at 00:00 and check-out is also at 00:00.
75 photos
Riad Rafaele & Spa – A Favorite for Families in Marrakesh
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Key details
About the Hotel
Derb El Ghanjaoui, 2 - Assouel - Medina, Marrakesh, 40006,
- Close to Jemaa el-Fnaa
Perfect
9.3
9.9
4.7
4.5
Rooms & Suites
Riad Rafaele & Spa offers 9 accommodations, including 2 suites measuring 60m² and 75m². All rooms feature 24-hour room service, premium bedding, air conditioning, and safes. The suites include traditional tadelakt bathrooms, high ceilings, and dressing areas. Some rooms have seating areas and fireplaces.
Dining Options
The hotel serves free continental breakfast daily. Guests can enjoy Moroccan specialties including couscous, tagines, and Moroccan pancakes prepared by onsite cooks. Meals and tapas are available throughout the day.
Leisure & Facilities
The property features an outdoor pool, indoor pool, steam room, and hammam. The spa offers massages, body treatments, and facials by appointment. A library with flat-screen TV and lush courtyard with fountain provide additional relaxation spaces.
Location & Access
Located in Medina, 5 minutes walk from Ben Youssef Madrasa and 8 minutes from Jamaâ El Fna Square. Nearby landmarks include Dar Bellarj (300m), Museum of Mouassine (500m), and Jardin Majorelle (1.5km). The property is built along the ancient city wall.
Services & Activities
The staff assists with excursion bookings including hot-air balloon flights, quad biking in Agafay desert, dromedary rides, and guided medina tours. Cooking classes for Moroccan dishes available. The hotel can arrange body treatments and trips to Essaouira, Agadir, or Ouarzazate on request.
“This restored 18th-century riad cultivates a tranquil atmosphere, a welcome remove from Marrakesh's vibrant energy. The spa, with its hammam and massage offerings, enhances the sense of well-being. From the rooftop terrace, the Atlas Mountains provide a striking backdrop to a deeply restorative stay.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Double or Twin Room2 persons25 sq. feet1 King-size bedAir conditioningBalconyroom details
- Junior Suite2 persons55 sq. feet1 King-size bedAir conditioningBalconyroom details
- Executive Suite2 persons75 sq. feet2 Single beds or 1 Queen-size bedAir conditioningBalconyroom details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Hiking
- Golf course
- Yoga class
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Plunge pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- AM/FM alarm clock
Show more
Dining Onsite
Experience the vibrant flavors and aromas of Morocco at Riad Rafaele & Spa, where the onsite restaurant invites guests to savor traditional Moroccan cuisine in a charming courtyard setting. Indulge in a leisurely meal or partake in a cooking class to immerse yourself in the heart of Moroccan culinary heritage.
Riad Rafaele & Spa Location
Derb El Ghanjaoui, 2 - Assouel - Medina, Marrakesh, 40006,
Explore Marrakesh
Explore Marrakech
Jemaa el-Fnaa
8 minutes' walk
Famous marketplace and square with street performers, food stalls, and bustling atmosphere. An essential cultural experience.
Dar Bellarj
5 minutes' walk
Cultural hub showcasing Moroccan heritage and arts. A serene spot amidst the Medina's hustle.
Maison de la Photographie
14 minutes' walk
Charming museum displaying photographs from Morocco's past. A beautiful rooftop café offers stunning views.
Medersa Ben Youssef
8 minutes' walk
Historical Islamic school with intricate architecture. A peaceful place to reflect on Moroccan history.
Hammam Spa Experience
5 minutes' walk
Traditional Moroccan spa offering relaxation and wellness treatments. Ideal for rejuvenation after a day of exploring.
Jardin Majorelle Visit
20 minutes' walk
Stunning botanical garden with vibrant colors and tranquility. A perfect escape from the city's bustle.
Max & Jan Restaurant
3 minutes' walk
Charming eatery with a blend of Moroccan and Mediterranean cuisines. Enjoy their signature tagines.
Le Jardin
4 minutes' walk
Quaint garden restaurant specializing in Moroccan dishes. A beautiful spot to relax with fresh local flavors.
Café Arabe
5 minutes' walk
Stylish cafe offering live music and a vibrant ambiance. Perfect for both families and couples seeking night entertainment.
The Orientalist Museum
8 minutes' walk
Artifacts and artwork celebrating Moroccan culture, often hosting special events. A treat for art lovers.
Tips on navigating the city
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Riad Rafaele & Spa provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Arabic
Year renovated:
2010
Number of rooms:
9
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Friendly staff
Roof terrace
Excellent location
Cons
Non-functional A/C
Breakfast limitations
Guest reviewsbased on 298 reviews
Owen from Australia
Couple
Double or Twin Room
4 nights in November 2025
|
Reviewed: February 17, 2026
9.3/10
Oasis of Calm
helpful staff henna artist
The staff was very kind and helpful (especially Adil, Brahim, and Elhoussain). They arranged for a henna artist to come to the hotel for us. They also gave us advice on what to see and arranged car service to our next destination. The roof terrace was a beautiful spot for breakfast.
The immediate area around the hotel is not particularly nice. I found the dark alley leading to the hotel a bit concerning at night.
Service
10/10
The staff provided really good service and offered assistance with every request. They willingly arranged transportation and provided valuable local insights for seamless exploration, nice for a stress-free experience.
Location
9/10
The hotel's location at the top of the Medina made exploring on foot very easy. It is a central location near restaurants and historical sites, a great benefit for sightseeing.
Dining
9/10
The breakfast offered fresh bread and eggs each morning (especially the mint tea!). Breakfast was served on the rooftop terrace, a lovely way to start the day with scenic views.
Rooms
9/10
The room was spacious and well-designed with a modern design that still reflects local style. The bed was comfortable, and the room included quality materials with a relaxing atmosphere.
0 Helpful
|
david from united kingdom
Single
junior suite
4 nights in November 2025
|
Reviewed: February 11, 2026
9.5/10
really good stay in the medina
excellent service helpful tips significant difference
I found my stay really good at this riad. the staff provided excellent service from arrival to departure. they assisted with luggage, offered local tips, and arranged taxis. Their kindness. i also enjoyed a photographer session. The staff even served tea while i waited.
i noticed the area around the riad is not particularly nice.
Location
9/10
the riad offered a convenient location very near to the souks. main palaces and gardens were within easy walking distance. this made it simple to explore and quickly return to a calm environment.
Dining
10/10
Breakfast was served on the rooftop terrace. i had fresh orange juice, eggs, and breads. i really enjoyed the homemade kefta. It was the best meal i had!!!
Rooms
9/10
my room on the ground floor was beautiful. the decor featured very nice detail and traditional moroccan charm. the washroom was modern and super clean with stone finishes.
Facilities
10/10
the hammam and massage package offered a perfect balance. the masseuses were the very best i have experienced. the spa visit included a refreshing mint tea afterwards.
0 Helpful
|
Nick from United Kingdom
Couple
junior suite
4 nights in November 2025
|
Reviewed: January 19, 2026
6/10
a decent stay
helpful staff rooftop terrace unsafe area tourist harassment
it was a great experience. breakfast on the rooftop terrace was fresh.
the area around the riad seemed unsafe. i noticed guys loitering nearby. they harassed tourists. i encountered them when i returned to the riad alone at night.
0 Helpful
george from united kingdom
Couple
junior suite
5 nights in November 2025
|
Reviewed: December 29, 2025
9.5/10
really good riad experience
attentive staff ornate room superb massages
The staff were attentive. They assisted with restaurant recommendations. they helped to navigate the local area. our room was wonderfully ornate. I adore architecture. the massages were superb, and i felt relaxed.
the alley leading to the riad felt a bit dark and unwelcoming during the night.
Location
9/10
The riad is situated at the top of the medina. Exploring on foot was easy from here. the location allowed convenient access to various rooftop restaurants nearby. historical sites were also within walking distance.
Facilities
9/10
The riad features a spa. The hamman and massage package are notable. the spa treatments include access to a sun deck, allowing relaxation after the treatments. it ends with refreshing mint tea.
Rooms
10/10
our junior suite was spacious and well-kept. the room décor included high-quality materials. the rooms were clean. it.
Service
10/10
adil provided a warm welcome and were great. he offered restaurant recommendations and helped with navigating the area. the owner assisted with guests' needs daily. the staff exhibited kindness and helpfulness.
0 Helpful
|
John from United Kingdom
Single
Double or Twin Room
4 nights in November 2025
|
Reviewed: December 24, 2025
6/10
tattered bathrobes fruit salad
The staff gave advice about local places to visit and restaurants.
I booked a beautiful room but it disappointed me. The upstairs area had a tiny window so it felt claustrophobic. The shower was run down and the bathrobes were tattered. I found a hair in the fruit salad. It was just GROSS!!!
0 Helpful
Show more reviews
FAQs
About Riad Rafaele & Spa
How far is Riad Rafaele & Spa from Jamaâ El Fna Square?
The hotel is an 8-minute walk from Jamaâ El Fna Square.
What are the nearby attractions to Riad Rafaele & Spa?
Nearby attractions include Medersa Ben Youssef (0.5 km) and Jardin Majorelle (1 km).
Does Riad Rafaele & Spa offer on-site dining options?
The hotel features an on-site restaurant that serves Moroccan cuisine.
Is there internet access at Riad Rafaele & Spa?
Free Wi-Fi is available throughout the property.
What is the approximate distance from Riad Rafaele & Spa to Menara Airport?
The hotel is located approximately 15 minutes by car from Menara Airport.
What room amenities are available at Riad Rafaele & Spa?
Rooms are equipped with air conditioning, a flat-screen TV, and high-end bedding.
Does Riad Rafaele & Spa provide airport transfer services?
Paid airport shuttle services are available for guests.
What types of recreational activities are offered at Riad Rafaele & Spa?
The hotel offers activities such as yoga classes, walking tours, and themed dinner nights.
Are there any laundry services provided at Riad Rafaele & Spa?
Laundry services are available for guests who need them.
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